Frequently asked questions
Quick answers about installation, pricing, payments, activation, and using Roxxy Hub in Stremio.
What is Roxxy Hub?
Roxxy Hub is a catalog aggregator and forwarding service for Stremio and compatible apps. It brings catalogs from independent third-party providers into one personal addon link, then routes your catalog, metadata, and playback requests to the relevant provider.
Roxxy Hub does not create, upload, own, or host the video files shown in those catalogs. Video availability, quality, and removal are controlled by the external providers. Some requests may pass through Roxxy Hub as a technical proxy for compatibility, but the underlying video remains provided and hosted by the third-party source.
How do I install Roxxy Hub in Stremio?
You install from a collection — your own bundle of catalogs. Build one first, then install its personal addon link:
1. Create a free account and sign in.
2. Open My Collections and build your first collection — start from a preset or hand-pick the catalogs you want.
3. On that collection, hit ▶ Add to Stremio on desktop, or copy its install link and paste it into Stremio → Add-ons on any other device.
Your personal link carries your selected catalogs and access level, so there's nothing to reinstall when you edit the collection later. See the complete illustrated How to install guide →
I'm a returning supporter. Do I need to pay again?
No. Your existing supporter access remains active and is linked to the email address you used before.
Use Forgot password with that same email to recover your account. If the reset email does not arrive or the link does not work, submit a support ticket with your email address so we can help manually.
How much does it cost?
The free plan is $0. Free catalogs remain free. All premium catalogs can be unlocked for $2 per month or $12 lifetime while the lifetime offer is available.
Create an account to open the pricing and payment page.
How can I pay?
We accept USDT and PayPal. USDT supports Ethereum, Base, Polygon, and Arbitrum; Base or Polygon normally has the lowest network fee.
USDT normally activates automatically within a few minutes. PayPal requires a receipt through Contact → Payment Confirmation and is activated after verification.
I paid, but premium catalogs are still locked. What should I do?
Sign in with the same email used for your Roxxy Hub account. If access has not activated within a few minutes, open Payment Confirmation and attach a clear receipt or transaction screenshot.
Do I need to reinstall after editing my collection?
No. Your personal addon link stays the same. Stremio refreshes it automatically; restart Stremio if a newly selected catalog does not appear immediately. Only regenerate a link if you intentionally want the old link to stop working.
Can I use one account on multiple devices?
Yes. Install your personal collection link on your phone, computer, TV, or another supported Stremio/Nuvio device.
Why does a catalog show a lock or Maintenance card?
A lock means the catalog requires all-access. A Maintenance card means its content provider is temporarily unavailable; cached content returns automatically after recovery.
How do I contact support?
Use the Contact page. Signed-in users get a ticket thread; visitors can submit their email and message directly for a manual reply.
Follow the install guide or open a support ticket.